Support for individuals

What we can help with

Furniture & homewares
Kitchen appliances (white goods)
School uniforms
Supermarket vouchers (maximum 3 per year)
Clothing & footwear
Education resources
Payment of services
Electrical goods
Debt and arrears assistance (if working with Citizens Advice or other debt charities)

What we can’t help with

Dental & medical costs
Vet fees
Property adaptations or upgrades
Costs you have already paid for

Who can apply online?

You must have lived in Byfleet or West Byfleet for more than 12 months (see map here)
You must be in receipt of a means-tested benefit

What if I don’t meet the criteria?

Grant support may still be available if you are currently living in Byfleet or West Byfleet. If you have just moved to the area or have a low income please contact the Grants Manager for further information.

How to apply

You will need to fill in the application form and upload images of supporting documents including:

Proof of address
Proof of means-tested benefit

Means-tested benefits accepted:

Universal Credit
Pension Credit
Housing Benefit
Council Tax Support
Tax Credits
Income-based Job Seekers Allowance (JSA)
Income-related Employment and Support Allowance (ESA)
Income Support

How to turn your Universal Credit award into a PDF

1. Go to the sign‑in page and use your Government Gateway credentials.

2. Go to the “Payments” section once you’re logged in. This shows a list of your payment statements.

3. Click your latest payment.

4. You should see a “Print this statement” option or your browser or

On a computer press Ctrl + P (Windows) or Cmd + P (Mac).

On mobile browsers, use your browser menu and choose Print / Share → Print

5. In the print dialog, select “Save as PDF” / “Print to PDF” / “Microsoft Print to PDF” as the printer.
This saves the statement as a PDF file to your device.

6. Choose where to save the file and give it a clear name (e.g. UC‑Statement‑Dec2025.pdf).

If you have problems saving your documents as a PDF, please email: grantsmanager@byfleetunitedcharity.org.uk

Apply now

Help with applications

Applications can be submitted by someone else on your behalf. Alternatively, Byfleet Outreach Citizens Advice are available to help. The Outreach is open every Wednesday, 12-2.30pm at Byfleet Methodist Church, Rectory Lane, Byfleet KT14 7LL – no appointment necessary.

Professional referrals

Professional referrals are welcome, please continue to apply online.

Apply now

Foodbank Vouchers

Foodbank vouchers can be requested by email via the Grants Manager or by telephone: 01932 340532.

Byfleet Foodbank is open every Wednesday 12-2.30pm at Byfleet Methodist Church, Rectory Lane, Byfleet KT14 7LL.

Please note, we do not issue supermarket vouchers or food directly from our office address at Stoop Court.

Citizens Advice

Byfleet Citizens Advice (no appointment necessary), every Wednesday, 12 noon-2.30pm at Byfleet Methodist Church, Rectory Lane, Byfleet KT14 7LL or call Surrey Adviceline: 0800 144 8848